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Surge Protection Program

Haywood EMC has been offering surge protection products to its members for several years.

Unfortunately, many folks who sign up for the program make their decision after they have experienced surge damage to their home.

How does the program work? Haywood EMC installs a high-energy surge arrester directly behind the electric meter. It creates the first “wall” of protection from damaging surges created by storms and other electrical events.

The surge protection system also includes plug-in suppressors that protect the power, telephone and cable/video/data lines that are connected to sensitive electronics in the home. The layer created by the meter base arrester and plug in suppressors virtually eliminates the risk of surge damage to the home and sensitive electronics through the electrical wiring or through cable/telephone lines.

We work with an engineering company that tests surge arresters and plug-in suppressors in their “lightning” lab. They have found a wide range of protection levels between different suppressors and help utilities find the best suppressor for their program. Our 10 outlet power strip and 6-Outlet wall mount suppressor, have several internal protection modules and by design, can handle over six times the level of surge energy as typical locally available products and still protect the electronic device plugged into the suppressor!

What about a “direct” lightning strike? A direct strike usually creates visible structural damage to the home or tree right next to the house. It also creates an “electro-magnetic pulse” (EMP) that travels through the air and can induce damaging surge voltage directly onto the TV, speaker wiring, alarm wiring or the computer. Fortunately, 95% of surge damage issues are created by indirect strikes occurring somewhere near but not “at” the home. Haywood EMC’s surge protection program is designed to protect homes and electronics from 95% of surge incidents. We have not located a simple solution to protect against direct strikes.

What is included with the surge protection package? The package includes the meter base arrester, which is installed by one of our experienced technicians. The technician also checks the house ground and looks for any other problems with the electrical feed during the installation. Also included are a 8-outlet plug strip suppressor with telephone and cable/video/data ports and a double outlet plug suppressor with a telephone port. Additional suppressors can be purchased if desired.

Is the system expensive to install? Haywood EMC has designed the program to make it affordable to all of our residential customers. Folks who sign up for the program pay nothing for Haywood EMC to install the system. A low monthly lease fee of $6.99 is added to their electric bill.

If you have problems or if the suppressor fails, simply call us and we will arrange for repair or replacement of the suppressor.

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Waynesville Physical Address

376 Grindstone Road
Waynesville, NC 28785
(828) 452-2281 or (800) 951-6088
(828) 926-4290 Fax

Lake Toxaway Physical Address

298 Blue Ridge Road
Lake Toxaway, NC 28747
(828) 966-4215
(828) 883-3874 Fax

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©2023 Haywood EMC. All Rights Reserved.

  • About Us
    • About Touchstone Energy
    • Board of Directors
    • Management Team
    • Employment
    • Cooperative Principles
      • Cooperative Difference Video
    • Service Territory Map
    • Together We Save
    • News Posts
  • Member Services
    • Capital Credits
      • Frequently Asked Questions
      • Outstanding Capital Credits
    • Billing and Payment Information
      • Easy Ways to Pay
      • Delinquent Bill Timeline
    • Service Rules & Regulations
      • Smart Meter Energy Usage Data Privacy/Security Advisory
      • Title VI Statement of Non-discrimination
    • New Service
      • Application for Electric Service
    • Co-op Connections
    • Rate Schedules
      • EV Rates
      • Time Of Day Rates
    • Safety
      • Storm Preparedness
      • Safety Quiz
      • Tree Trimming
    • Service Forms
      • Service Order Form
      • Medical Condition And Equipment Form
    • Text Outage Alerts
  • Products
    • HomeServe Protection Plans
    • Surge Protection Program
    • Generators
      • Generator Loan
      • Generlink
    • Heat Pump/Weatherization Loan
      • Heat Pumps
    • Security Lighting
  • Your Community
    • Bright Ideas Grants
    • Project HEMC
    • Around the Community
    • The Haywood EMC Podcast
    • Carolina Country Magazine
    • TSE Sports Camp Scholarship
    • News
    • TSE Scholarship
    • Youth Tour
  • Energy Efficiency
    • Electric Vehicles
    • Whole House Energy Audit
    • NC GreenPower
    • Together We Save
    • Energy Star Home Advisor
  • Renewable Energy
    • Renewable Energy Site Assessments
      • Solar Site Assessment
      • Hydro Site Assessment
      • Wind Turbine Site Assessment
    • Renewable Rates
      • RGR Rate
      • RGS Rate
    • Solar with Haywood EMC
      • Certificate Of Completion
      • Typical Components Of A Solar Interconnected System
    • Contracts With Haywood EMC
    • Renewable Energy Information
    • Renewable Energy Sources
    • Interconnection With Haywood EMC
      • Interconnect Application