Billing Information Update:

We have received notification that mailed Haywood EMC bills have experienced delays and slow delivery times during the month of December. The automated mailing service that prints and mails bills have stated that the holiday season and the influx of online purchases coupled with staffing shortages at USPS due to COVID are also slowing the delivery of mail. The USPS has a message on their website www.usps.gov regarding the unprecedented volume of mail being processed and the delays in delivery.

If you have not received your bill you can retrieve a copy and pay online by clicking “Pay Online” on our website at https://www.haywoodemc.com/ or by logging into the SmartHub app. Members can contact Haywood EMC’s pay by phone system by calling 888-999-0559 to inquire about current balance and to pay by phone.

Members who have not received their bill and who experience difficulty in accessing their balance online or by phone are encouraged to contact our office for assistance. We appreciate your patience during this time.

An update on disconnects: