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Capital Credits

Reminder: 2020's capital credit retirements/refunds were returned in September of 2020, rather than the usual November/December time frame. For more information, read the following:

From September 2020 Newsletter-

"Each year, your Board of Directors reviews the current financial condition of the cooperative to determine an amount of capital credits to be retired/refunded. This year due to the COVID-19 situation, the Board of Directors has decided to retire/ refund capital credits earlier than in prior years. Normally, capital credits are returned to the members in the November/December time frame; however, this year they will be sent out during the month of September.

As a benefit to our members who may have been affected by the COVID-19 virus, the Board of Directors has approved a retirement/refund of approximately $1 million for those who were members during the years 2010–2019. Those members with a refund of less than $50 will see a credit on their September bill. Those with a refund of $50 or more will receive a check mailed in late September."



What are capital credits? Capital Credits reflect the non-profit nature of our Cooperative. Capital Credits are actually the amount of money that is “credited” to a member’s account at the end of each year. This amount is based on revenue remaining after expenses have been paid. Investor-owned utilities return this margin (profit) to the stockholders through dividends. In the case of a member-owned non-profit cooperative. . . like Haywood EMC . . . the margin is credited to the member owner on a pro-rata basis as capital credits.

Capital credits are allocated annually to each member based upon the amount of revenue received from members divided by the coop’s margins. To determine an individual’s capital credit allocation, the margin (profit) percentage is applied to the amount they paid for electric service for the year. Once a year HEMC notifies our members the percentage of margins to be allocated. This notice appears in the April or May issue of Carolina Country Magazine.

The Coop retains these capital credits for two reasons:

1. As working capital to keep the Coop financially sound and to allow for emergencies such as storm damage.

2. To retire debt and build equity in the Coop.

As capital credits accumulate, the Coop still retains the amount needed for financial strength, but distributes an amount determined by the Board of Directors and within RUS regulations to their members in a general retirement of capital credits.

In addition, retirements are made to the estates of deceased members immediately at the present day value of the total unretired allocated amount.

Need Further Information On Capital Credits?

Contact Haywood EMC at (828) 452-2281 or 1-800-951-6088.

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Waynesville Physical Address

376 Grindstone Road
Waynesville, NC 28785
(828) 452-2281 or (800) 951-6088
(828) 926-4290 Fax

Lake Toxaway Physical Address

298 Blue Ridge Road
Lake Toxaway, NC 28747
(828) 966-4215
(828) 883-3874 Fax

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©2021 Haywood EMC. All Rights Reserved.

  • About Us
    • About Touchstone Energy
    • Board of Directors
    • Management Team
    • Employment
    • Cooperative Principles
      • Cooperative Difference Video
    • Service Territory Map
    • Together We Save
  • Member Services
    • Application for Electric Service
    • Capital Credits
      • Frequently Asked Questions
      • Estate Retirements
    • Project HEMC
    • Service Rules & Regulations
    • Staking Department
    • Co-op Connections
    • Rate Schedules
      • Time Of Day Rates
    • Safety
      • Storm Preparedness
      • Safety Quiz
    • Billing Information
      • Easy Ways to Pay
      • How To Read Your Bill
      • Delinquent Bill Timeline
    • Forms
      • Service Order Form
      • Medical Condition And Equipment Form
    • HOPE Program
    • Smart Meter Energy Usage Data Privacy/Security Advisory
    • Text Outage Alerts
    • Title VI Statement of Non-discrimination
    • Tree Trimming
  • Products
    • Electrician List
    • Generlink
    • HomeServe Protection Plans
    • Surge Protection Program
    • Generators
      • Generator Loan
      • Generator Service Agreement
    • Heat Pumps
      • Licensed HVAC Contractors
      • Heat Pump/Weatherization Loan
    • Security Lighting
  • Your Community
    • Bright Ideas Grants
    • Carolina Country Magazine
    • TSE Sports Camp Scholarship
      • Boys Basketball Camp
      • Girls Basketball Camp
    • News
    • TSE Scholarship
    • Youth Tour Application
  • Energy Efficiency
    • Electric Vehicles
    • Whole House Energy Audit
    • CFL Disposal
    • NC GreenPower
    • Together We Save
    • Home Energy Adventure
    • Energy Star Home Advisor
  • Renewable Energy
    • RGR Rate
    • RGS Rate
    • Certificate Of Completion
    • Contracts With Haywood EMC
    • General Information
    • Interconnect Application
    • Photovoltaic Site Assesment
    • Renewable Energy Sources
    • Typical Components Of A Photovoltaic Interconnected System
    • Water Turbine Site Assessment
    • Wind Turbine Site Assessment
    • Interconnection With Haywood EMC