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What is SmartHub... and why should I create an account?

Friday | December 9, 2022
All News

SmartHub is a robust web and mobile account management app that allows members to do business with Haywood EMC like never before:

  • Manage your account
  • View and pay your bill
  • Monitor your energy use 24/7/365

Receive important notices... All in the palm of your hand or online! 

You can create an online account here, or download the free SmartHub mobile app for your smart device from your app store.

Manage your account
Your electric account information is all in one convenient place you can access anywhere at any time. Need to update a credit card or your email address? Just log in. Your complete account information is available for quick reference and review whenever you need it.


View & pay your bill
When payment is due each month, no need to watch the mailbox and find a stamp to send in your payment. With SmartHub, you’ll get an alert that your bill is due.


You can view the charges and set up a one-time credit card or bank payment or monthly automatic payments so you never have to worry about remembering a due date again. This can be set up for multiple accounts, saving you time and saving the planet paper and postal costs. *You will still receive paper bill statements each month in the mail unless you opt out.*


Monitor your energy use 24/7/365
Curious how much energy you’re using? Want to see how your usage changes when the kids are gone for a weekend or after you got rid of that old freezer in the basement? SmartHub tracks your electric use so you can monitor how many killowatt-hours you are using and make changes in your home to reduce your electric bill (if you want!). You can even set up energy use alerts so you get a text or email when your usage exceeds a certain threshold you set. The energy-saving opportunities are endless!
 

Receive important notices
Your co-op has the capability to send out notices to members. When your bill is due, if you miss a payment, or if you have an outage, you’ll be notified... so you never miss a thing! We can also send out notices for capital credits, tree trimming, and annual meeting alerts. Help us stay in contact with you by signing up for all the alerts available. *We cannot send you notifications unless you opt-in.*

Have questions about how to maximize SmartHub’s capabilities or need help setting your account up? Call us at 800-951-6088 any time Monday through Friday, 7:30 a.m. until 5:30 p.m.

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Waynesville Physical Address

376 Grindstone Road
Waynesville, NC 28785
(828) 452-2281 or (800) 951-6088
(828) 926-4290 Fax

Lake Toxaway Physical Address

298 Blue Ridge Road
Lake Toxaway, NC 28747
(828) 966-4215
(828) 883-3874 Fax

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©2023 Haywood EMC. All Rights Reserved.

  • About Us
    • About Touchstone Energy
    • Board of Directors
    • Management Team
    • Employment
    • Cooperative Principles
      • Cooperative Difference Video
    • Service Territory Map
    • Together We Save
    • News Posts
  • Member Services
    • Capital Credits
      • Frequently Asked Questions
      • Outstanding Capital Credits
    • Billing and Payment Information
      • Easy Ways to Pay
      • Delinquent Bill Timeline
    • Service Rules & Regulations
      • Smart Meter Energy Usage Data Privacy/Security Advisory
      • Title VI Statement of Non-discrimination
    • New Service
      • Application for Electric Service
    • Co-op Connections
    • Rate Schedules
      • EV Rates
      • Time Of Day Rates
    • Safety
      • Storm Preparedness
      • Safety Quiz
      • Tree Trimming
    • Service Forms
      • Service Order Form
      • Medical Condition And Equipment Form
    • Text Outage Alerts
  • Products
    • HomeServe Protection Plans
    • Generators
      • Generator Loan
      • Generlink
    • Heat Pump/Weatherization Loan
      • Heat Pumps
    • Security Lighting
  • Your Community
    • Bright Ideas Grants
    • Project HEMC
    • Around the Community
    • The Haywood EMC Podcast
    • Carolina Country Magazine
    • TSE Sports Camp Scholarship
    • News
    • TSE Scholarship
    • Youth Tour
  • Energy Efficiency
    • Electric Vehicles
    • Whole House Energy Audit
    • NC GreenPower
    • Together We Save
    • Energy Star Home Advisor
  • Renewable Energy
    • Renewable Energy Site Assessments
      • Solar Site Assessment
      • Hydro Site Assessment
      • Wind Turbine Site Assessment
    • Renewable Rates
      • RGR Rate
      • RGS Rate
    • Solar with Haywood EMC
      • Certificate Of Completion
      • Typical Components Of A Solar Interconnected System
    • Contracts With Haywood EMC
    • Renewable Energy Information
    • Renewable Energy Sources
    • Interconnection With Haywood EMC
      • Interconnect Application